VoIP: What’s under the bonnet? Like many technology solutions, in broad terms, a VoIP service is built from basic building blocks of hardware and software. Other essential components include infrastructure, such as datacentre hosting, and telecoms carriers to provide connectivity. Read more…
Market leader or independent service provider? When it comes to choosing providers of business services, such as telecoms, conventional wisdom leads many to pick a market-leading, big-name supplier. For companies in the UK this makes BT the pole-sitter when it Read more…
Providing exceptional customer service is crucial for success In the quest for growth, retaining your existing customers and acquiring new ones remains central to the continuing success of your business. All the efforts that go into minimising churn and maximising Read more…
VoIP: So good they tried to ban it! Since the first applications appeared in the early 1990s, VoIP has delivered increased value as it has evolved. As the technology advances further, Soho66 VoIP telephony customers can be sure the technology Read more…
Effective communication is paramount to the normal operation of practically every business. Although the digital world provides a variety of channels through which to communicate, voice calling plays a pivotal role in human interpersonal communication that supports business relationships. As Read more…
What does 2024 hold for VoIP and digital voice calling? 2023 has been a year of intensive speculation in the tech sector that has left many businesses anticipating the arrival of a new generation of technologically advanced software tools. Some Read more…
The tricky matter of cutting business costs without impacting service delivery… In maintaining the profitability of businesses, it has always been prudent financial practice to examine the cost base in detail. Any attempt to pull up the bottom line through Read more…
The best advice is to start planning your migration to VoIP ASAP One of the most critical elements of running a business is communication. For most companies, the ability to conduct business depends on being able to interact with existing Read more…