VoIP is an enabler for some and a game-changer for others As a deployed technology, VoIP (Voice over IP) based solutions have been around for around 25 years. However, despite this they have not yet fully superseded older, legacy telephony technologies that are essentially derived from the first commercial telephone Read more…
A phone and internet services leader We’re proud to announce that our customer satisfaction rating continues to mark us out as a market leader in the ‘Phone and Internet Services’ category of the review website Trustpilot, where we’ve just passed the milestone of 1,500 customer reviews! Some key facts behind Read more…
Customer service excellence 10 years in the making! One of the goals for any business should be to assemble a team with a mix of skills and capabilities such that the organisation is not dependent on any one person. This is great in theory, but it is actually quite difficult Read more…